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Acceptable Use Policy

Business details will be added before paid orders open.

Overview

This Acceptable Use Policy draft describes conduct that is incompatible with use of VexaRack services. Customers are responsible for their users and workloads.

Illegal activity

Services must not be used to violate applicable law or facilitate unlawful conduct. Business details will be added before paid orders open.

Spam

Unsolicited bulk messaging, deceptive messaging, address harvesting, and operation of services primarily intended to enable spam are prohibited.

Network abuse

Denial-of-service activity, deliberate interference with networks, unauthorized traffic manipulation, and attacks against systems or users are prohibited.

Malware

Customers must not knowingly distribute malware, operate command-and-control infrastructure, or use services to compromise devices or accounts.

Copyright

Customers must respect intellectual-property rights and respond to properly supported reports concerning material under their control.

Security

Unauthorized access attempts, credential theft, vulnerability exploitation without authorization, and evasion of security controls are prohibited.

Resource abuse

Workloads must remain within the technical limits shown for the purchased service. VexaRack may contact the customer when a workload materially affects the service or other users.

Enforcement

VexaRack may investigate suspected violations and may restrict or suspend affected services when reasonably necessary. The circumstances of the issue will guide notice and response steps.

Reporting

Report suspected violations to abuse@vexarack.com with enough technical context to identify and assess the issue.

Changes

This policy may change as services and legal requirements develop. Material changes will be shown on this page.